State Farm® Insurance Agent Kirsten Wood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Billie R
March 25, 2025
5
out of
5
rating by Billie R
"I moved states and needed to update my car insurance. This process was a breeze with the help of Austen and this office. I would recommend this office to anyone looking for attentive service."
We responded:
"Thank you Billie for taking the time to leave us a review and for the kind words. I’m so glad to hear that your move to our agency was seamless. Austen excels at making a transfer as easy as possible. Thank you for choosing us and trusting us with your home and auto insurance. Kirsten State Farm 😀"
Ceejay
March 11, 2025
5
out of
5
rating by Ceejay
"Great personal service. - No call center or spinning through auto help. State Farm is truly there for you! So refreshing to work with helpful and efficient humans again. Pricing is good and Julian is great."
We responded:
"Thank you Ceejay! Welcome to our State Farm family. We appreciate the kind words and the 5 star rating. Julian is great! 😊 We take pride in providing the best Customer Service we can. Thank you for trusting us with your home and auto insurance. Kirsten State Farm 😀"
Mallory Kollins
March 4, 2025
5
out of
5
rating by Mallory Kollins
"This is such an inviting office. Austin went above and beyond for my mom. He was patient, kind and took his time to make sure she understood and answered all her questions. Highly recommend!"
We responded:
"Thank you Mallory for the rating and kind words. I’m thrilled you and your mom had a positive experience. Insurance can be overwhelming. I’m glad Austen helped navigate that! He is a rockstar! 😀 Thanks for trusting us with your mom’s home and auto insurance. Kirsten State Farm 😀"
Dorian W
February 7, 2025
5
out of
5
rating by Dorian W
"I had a nice visit with Justin Coulter on a claim. He was pleasant and helped us. State Farm should be proud to have him as an employee."
We responded:
"Thank you for the kind words and 5 star rating. I am fortunate to have him as an employee. 😀 I’m glad he could help with the claim process for your auto! Kirsten State Farm 😀"
Koleen Selley
January 22, 2025
5
out of
5
rating by Koleen Selley
"I LOVE State Farm Life insurance!!❤️❤️ Kirsten has been my Agent for about 13 years! Anytime I’ve ever needed advice or a loan. It’s always been a quick and courteous experience! I plan to stay with State Farm forever!😊"
We responded:
"Koleen! We love you too! Thanks for the years of loyalty and for allowing us to protect your family with life insurance! ❤️ It’s always a pleasure to speak with you. Thanks for taking the time to review us. Please feel free to share your experience with friends and family. We love referrals. Kirsten State Farm 😀"
Priscilla Franklin
January 14, 2025
5
out of
5
rating by Priscilla Franklin
"I had a wonderful experience with Julian. He was pleasant and explained everything clearly."
We responded:
"Priscilla. Thank you for the review and for stopping in to review your home and auto policies. I’m so pleased you had a wonderful experience. Julian deeply cares about our customers and making sure all questions are answered. Thank you again for your loyalty and your business. Kirsten State Farm 😀"
Ronald Driscoll
October 29, 2024
5
out of
5
rating by Ronald Driscoll
"Excellent"
We responded:
"Thanks Ron for the rating and compliment! We appreciate you and your loyalty! Kirsten"
Thomas Sullivan
October 25, 2024
5
out of
5
rating by Thomas Sullivan
"I was able to save $300.00 today."
We responded:
"Thank you for the 5 stars. It means a lot to us. I’m so glad we were able to save you money and still provide great coverage. We appreciate your loyalty! Kirsten "
Maria Kujawa
October 4, 2024
5
out of
5
rating by Maria Kujawa
"I’m thrilled that I returned to State Farm in Royal Oak MI. I regretfully tried another company briefly, who assured me that they were superior. I explained that I had zero complaints & was more than satisfied with State Farm for years but I fell for the scam, & it was a bigger mistake than I even thought. I wasn’t used to poor customer service. State Farm’s customer service was & IS by far top notch & the new company was never speaking to me when I reached out. Short, confusing answers, as if they did not care, and were not knowable , NOT what I was used to with State Farm. Thank God, I RAN back to Julian at Kirsten Wood office & he took me back with open arms and an AMAZING price! It was a miracle. I have much better, coverage with a magnificent price! State Farm ( Julian at Kirstin Wood office) treats you like family. They really care. I finally feel safe and comfortable with my family’s insurance !! That is PEACE OF MIND! Only at State Farm!!!"
We responded:
"Welcome home Maria! We are so glad to have you back! Thank you for the 5 star rating and the glowing review. We are truly humbled. These days it’s easy to be lured away by false promises. Sorry you experienced that. Julian does treat our customers like family and he takes pride in making sure you do have peace of mind. Again, thank you for your loyalty and for trusting us with your home and auto coverage. Kirsten"
James Thompson
October 1, 2024
5
out of
5
rating by James Thompson
"Julian was an expert and a professional. Extremely honest, fast & easy. Thanks so much for the awesome deal on the policy."
We responded:
"Thank you James for the 5 stars and the kind words about Julian. He loves what he does and I’m so glad he could provide a great value for your home and auto insurance. Thank you for trusting us. Kirsten"
Connor Stabnick
September 16, 2024
5
out of
5
rating by Connor Stabnick
"Julian has been incredibly helpful, following up on my online submission and having me in the office to go over each line in detail, and saving a good bit from my previous insurer. A solid office and it’s clear the reps care and will be patient with their clients."
We responded:
"Thank you for stopping in Connor and taking the time to review your policies. It’s so important to understand the coverages that you have. We appreciate the 5 stars and the kind comments. Julian loves to meet with our clients to make sure they understand their auto policy and home policy. I’m glad he was able to do that with you today. Thank you again. Kirsten"
Dawson Dubrul
September 4, 2024
5
out of
5
rating by Dawson Dubrul
"Austen and Julian have been the biggest help to me during my home and auto transition. They made the transition super smooth and stress free. I highly recommend not only these to two agents but this whole office for any insurance needs!"
We responded:
"Thank you Dawson for the 5 star rating and the kind words about Austen, Julian and the office. We are so glad to hear that the transition to our agency was stress free! That is our goal. We thank you for trusting us with your coverage needs. Kirsten"
