State Farm® Insurance Agent Kirsten Wood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ebony Rivers
March 13, 2025
5
out of
5
rating by Ebony Rivers
"Michael, thank you for assisting me with my insurance needs. You were very professional, knowledgeable and easy to work with."
We responded:
"Thank you Ebony for the kind words regarding Michael and the 5 stars! Michael takes great pride in providing excellent customer service and easy to understand insurance coverages. I’m so glad you had a positive experience. Thank you for choosing our agency to protect your home and auto. Kirsten State Farm 😀"
Ceejay
March 11, 2025
5
out of
5
rating by Ceejay
"Great personal service. - No call center or spinning through auto help. State Farm is truly there for you! So refreshing to work with helpful and efficient humans again. Pricing is good and Julian is great."
We responded:
"Thank you Ceejay! Welcome to our State Farm family. We appreciate the kind words and the 5 star rating. Julian is great! 😊 We take pride in providing the best Customer Service we can. Thank you for trusting us with your home and auto insurance. Kirsten State Farm 😀"
Eric Brooks
March 7, 2025
5
out of
5
rating by Eric Brooks
"Been with you for awhile excellent service 👌 thanks for everything"
We responded:
"Eric! Thanks for the 5 stars, the kind words and your loyalty! We appreciate your trust in us to protect your home, auto and your family! Kirsten State Farm 😀"
Mallory Kollins
March 4, 2025
5
out of
5
rating by Mallory Kollins
"This is such an inviting office. Austin went above and beyond for my mom. He was patient, kind and took his time to make sure she understood and answered all her questions. Highly recommend!"
We responded:
"Thank you Mallory for the rating and kind words. I’m thrilled you and your mom had a positive experience. Insurance can be overwhelming. I’m glad Austen helped navigate that! He is a rockstar! 😀 Thanks for trusting us with your mom’s home and auto insurance. Kirsten State Farm 😀"
Oscar Iglesias
February 11, 2025
5
out of
5
rating by Oscar Iglesias
"Austen Wood was extremely helpful and polite and found the perfect car insurance plan for us. Very nice office staff as well. Highly recommended!"
We responded:
"Oscar. Thanks for taking the time to review us. Your comments are humbling. It was nice to meet you and your wife. Thank you for trusting us with your auto insurance! Austen and the rest of the team are rockstars! 😀 We love what we do and we are so pleased we found a policy to fit your needs! Kirsten State Farm 😀"
Dorian W
February 7, 2025
5
out of
5
rating by Dorian W
"I had a nice visit with Justin Coulter on a claim. He was pleasant and helped us. State Farm should be proud to have him as an employee."
We responded:
"Thank you for the kind words and 5 star rating. I am fortunate to have him as an employee. 😀 I’m glad he could help with the claim process for your auto! Kirsten State Farm 😀"
Leslie Jenkins
February 4, 2025
5
out of
5
rating by Leslie Jenkins
"Kirsten is the best! Attentive to my needs, clear in her communication, and always looking out for me. Highly recommend!"
We responded:
"Thank you Leslie for the kind words and the 5 stars! We strive to understand our customer’s needs and find a solution with your best interests in mind. Win-win for everyone. I’m thrilled to hear we hit that mark. Thank you for trusting us with your home and auto insurance. Kirsten State Farm 😊"
Koleen Selley
January 22, 2025
5
out of
5
rating by Koleen Selley
"I LOVE State Farm Life insurance!!❤️❤️ Kirsten has been my Agent for about 13 years! Anytime I’ve ever needed advice or a loan. It’s always been a quick and courteous experience! I plan to stay with State Farm forever!😊"
We responded:
"Koleen! We love you too! Thanks for the years of loyalty and for allowing us to protect your family with life insurance! ❤️ It’s always a pleasure to speak with you. Thanks for taking the time to review us. Please feel free to share your experience with friends and family. We love referrals. Kirsten State Farm 😀"
Jason Demmon
January 17, 2025
5
out of
5
rating by Jason Demmon
"The team here is the best in the business, and the best insurance agency in Royal Oak! Shout out to Julian and Austen and Kirsten, the best insurance company team!"
We responded:
"Jason! We are so lucky to have you and Lindsay as clients! Thank you for trusting your home and auto policies with us. We appreciate the kind words and the 5 star rating. Thank you again. Kirsten State Farm.😀"
Priscilla Franklin
January 14, 2025
5
out of
5
rating by Priscilla Franklin
"I had a wonderful experience with Julian. He was pleasant and explained everything clearly."
We responded:
"Priscilla. Thank you for the review and for stopping in to review your home and auto policies. I’m so pleased you had a wonderful experience. Julian deeply cares about our customers and making sure all questions are answered. Thank you again for your loyalty and your business. Kirsten State Farm 😀"
Rene Riccardi
November 5, 2024
5
out of
5
rating by Rene Riccardi
"What a great experience I have had with this company! Clear, straightforward explanations of my choices and no hard sell. Austen has provided great assistance in helping me get set up in a new state for both car and renters insurance. I highly recommend them!"
We responded:
"Rene, thank you for the 5 stars and the kind words about Austen. He strives to bring clarity to auto and home insurance. I’m glad you had a great experience with him. Thank you for trusting us with your insurance coverages. Kirsten "
Ronald Driscoll
October 29, 2024
5
out of
5
rating by Ronald Driscoll
"Excellent"
We responded:
"Thanks Ron for the rating and compliment! We appreciate you and your loyalty! Kirsten"
Thomas Sullivan
October 25, 2024
5
out of
5
rating by Thomas Sullivan
"I was able to save $300.00 today."
We responded:
"Thank you for the 5 stars. It means a lot to us. I’m so glad we were able to save you money and still provide great coverage. We appreciate your loyalty! Kirsten "
devon spaulding
October 24, 2024
5
out of
5
rating by devon spaulding
"Fast response and nice people"
We responded:
"Thank you, Devon, for taking the time to leave a review, for the kind comments and the 5 stars. I’m glad we were able to handle your needs expeditiously and with a smile. 😊 We appreciate you and we thank you for your loyalty. Kirsten"
Maria Kujawa
October 4, 2024
5
out of
5
rating by Maria Kujawa
"I’m thrilled that I returned to State Farm in Royal Oak MI. I regretfully tried another company briefly, who assured me that they were superior. I explained that I had zero complaints & was more than satisfied with State Farm for years but I fell for the scam, & it was a bigger mistake than I even thought. I wasn’t used to poor customer service. State Farm’s customer service was & IS by far top notch & the new company was never speaking to me when I reached out. Short, confusing answers, as if they did not care, and were not knowable , NOT what I was used to with State Farm. Thank God, I RAN back to Julian at Kirsten Wood office & he took me back with open arms and an AMAZING price! It was a miracle. I have much better, coverage with a magnificent price! State Farm ( Julian at Kirstin Wood office) treats you like family. They really care. I finally feel safe and comfortable with my family’s insurance !! That is PEACE OF MIND! Only at State Farm!!!"
We responded:
"Welcome home Maria! We are so glad to have you back! Thank you for the 5 star rating and the glowing review. We are truly humbled. These days it’s easy to be lured away by false promises. Sorry you experienced that. Julian does treat our customers like family and he takes pride in making sure you do have peace of mind. Again, thank you for your loyalty and for trusting us with your home and auto coverage. Kirsten"
David Busse
October 3, 2024
3
out of
5
rating by David Busse
"Julian was very helpful and informative. He took great interest in our needs. We are completely satisfied with his service."
We responded:
"Thank you David for the kind words. I’m thrilled you are satisfied with our service. It means a lot. Thank you for trusting us with your home insurance and auto insurance. Kirsten"
Mendie Russell
October 2, 2024
5
out of
5
rating by Mendie Russell
"Mike found me every discount in the book! Paying $200 less a month than my last provider!!"
We responded:
"Mendie, I’m so glad Mike was able to save you money and still provide great coverage. Thank you for the 5 stars and for trusting us with your auto insurance and home insurance. Kirsten"
James Thompson
October 1, 2024
5
out of
5
rating by James Thompson
"Julian was an expert and a professional. Extremely honest, fast & easy. Thanks so much for the awesome deal on the policy."
We responded:
"Thank you James for the 5 stars and the kind words about Julian. He loves what he does and I’m so glad he could provide a great value for your home and auto insurance. Thank you for trusting us. Kirsten"
Marcus Webster
September 26, 2024
5
out of
5
rating by Marcus Webster
"Great service … Legacy Customer …"
We responded:
"Marcus! We appreciate you and thank you the 5 stars. We are glad we hit the mark with customer service. You have been a loyal customer for many years and we thank you for trusting us! Kirsten"
Nikki H
September 16, 2024
5
out of
5
rating by Nikki H
"The best customer service was adequate nice and got the job done!!!"
We responded:
"Thank you Nikki for the 5 stars and kind words. I’m pleased we were able to hit the mark with customer service! Thank you for trusting us with your insurance. Kirsten"
Connor Stabnick
September 16, 2024
5
out of
5
rating by Connor Stabnick
"Julian has been incredibly helpful, following up on my online submission and having me in the office to go over each line in detail, and saving a good bit from my previous insurer. A solid office and it’s clear the reps care and will be patient with their clients."
We responded:
"Thank you for stopping in Connor and taking the time to review your policies. It’s so important to understand the coverages that you have. We appreciate the 5 stars and the kind comments. Julian loves to meet with our clients to make sure they understand their auto policy and home policy. I’m glad he was able to do that with you today. Thank you again. Kirsten"
Emory Craft
September 4, 2024
5
out of
5
rating by Emory Craft
"Kirsten’s office is always willing to help with anything I need. Julian is a please to work with and has explained everything to where it’s easy to understand. Highly recommend!"
We responded:
"Emory, you have been with the agency for many years and we thank you for your loyalty. Julian takes pride in making sure our clients understand the complex world of insurance and I’m glad he hit the mark with you. Thank you for trusting us with your auto and home needs! Kirsten "
Dawson Dubrul
September 4, 2024
5
out of
5
rating by Dawson Dubrul
"Austen and Julian have been the biggest help to me during my home and auto transition. They made the transition super smooth and stress free. I highly recommend not only these to two agents but this whole office for any insurance needs!"
We responded:
"Thank you Dawson for the 5 star rating and the kind words about Austen, Julian and the office. We are so glad to hear that the transition to our agency was stress free! That is our goal. We thank you for trusting us with your coverage needs. Kirsten"
Occasionally Dipped
August 22, 2024
5
out of
5
rating by Occasionally Dipped
"They are Very informative, thorough and I felt very comfortable!"
We responded:
"Thank you for taking the time to review us. Auto insurance and home insurance can be complicated. I’m glad we were able to provide explanations that made you feel informed! Thank you for your business, trust and loyalty. Kirsten"
Derrick Rose
August 20, 2024
5
out of
5
rating by Derrick Rose
"The customer service, is off the chart! Julian C. is my go to guy! He’s the epitome of what a customer service person should be, courtesy, professional, polite, respectful, helpful and reliable!!! Having been in the industry for many years, myself… I am very happy to have the K. Wood agency pick up where B. Brown left off!!! You guys provide exceptional service!"
We responded:
"Wow Derrick! You made our day! Thank you for the 5 stars and the raving review about Julian! He is a superstar and I am so fortunate to have him on the team. Brenda was a great agent and I’m so thrilled we have made the transition seamless! Thanks again for being with the agency and trusting us with your coverage! Kirsten"